Your privacy is important to us. This Privacy Policy explains how ZoPet collects, uses, and protects your personal information when you visit or make a purchase from www.zopet.co.uk.
📌 Information We Collect
When you visit our website or place an order, we may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping & billing address
- Payment Information: Credit/debit card details or PayPal information (processed securely through our payment providers)
- Order Details: Items purchased, order date, transaction total
- Technical Data: IP address, browser type, device type, and usage behavior through cookies
🎯 How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order updates and tracking info
- Respond to your customer service inquiries
- Improve our website and shopping experience
- Prevent fraud and ensure site security
- Send promotional emails (only if you opt-in, and you may unsubscribe anytime)
🔐 Data Protection
We take your privacy seriously and use industry-standard security measures to protect your information. All payment data is encrypted and processed securely.
We do not sell, rent, or share your personal information with third parties, except as needed to complete your order (e.g., shipping carriers, payment gateways).
📜 Legal Compliance
We comply with the UK GDPR and the Data Protection Act 2018 regarding the collection, processing, and storage of personal data.
✉️ Marketing & Opt-Out
If you subscribe to our promotional emails, you can opt out at any time by:
- Clicking the “unsubscribe” link in the email, or
- Contacting us directly at info@zopet.co.uk
🍪 Cookies
Our website uses cookies to improve your browsing experience, track website traffic, and personalize content.
- You can manage or disable cookies in your browser settings.
- When you first visit our site, you will see a cookie consent banner that allows you to accept or reject non-essential cookies.
🧒 Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
🔄 Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date.
📬 Contact Us
If you have any questions about our Privacy Policy or how your data is handled, please contact us:
Store Name: ZoPet
Company Name: Simply French Ltd
Company Number: 05858425
Phone Number: +44 7877414268
Support Email: info@zopet.co.uk
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM
Business Address: Woodside House, 22 Guildown Avenue, Woodside Park, London, N12 7DQ, United Kingdom