Welcome to ZoPet! These Billing Terms & Conditions explain how we handle payments, billing, and related processes on our website.
By placing an order through www.zopet.co.uk, you agree to the following terms:
💳 Accepted Payment Methods
We accept secure online payments through the following methods:
- Paypal ,Credit & Debit Cards (Visa, MasterCard, American Express, etc.)
- Other secure payment gateways available at checkout
🔐 All payments are processed in real-time using SSL encryption and trusted payment providers. ZoPet does not store or have access to your full card details.
💵 Billing Currency
- All product prices are displayed in GBP (£).
- You will be billed in GBP unless otherwise specified during checkout.
📅 Payment Timing
- All payments must be made in full at the time of purchase.
- We do not offer “Cash on Delivery” or delayed billing.
📧 Order Confirmation
- Once your payment is successfully processed, you will receive an order confirmation email with your order details and receipt.
- Please retain this email for your records.
❗ Failed or Declined Payments
If your payment fails or is declined:
- Double-check your payment details.
- Try an alternative payment method.
- If the issue continues, contact your bank or card provider.
ZoPet reserves the right to cancel orders if payment cannot be completed.
🔄 Price & Tax Policy
- We reserve the right to update prices and billing terms at any time without prior notice.
- Price changes will not affect orders that have already been placed and paid for.
- All applicable taxes and fees (if any) will be clearly displayed at checkout before you complete your order.
💸 Refunds & Disputes
- Refunds are processed in accordance with our Return & Refund Policy.
- If you believe you have been incorrectly charged, please contact us immediately at info@zopet.co.uk before raising a dispute with your bank.
- All billing disputes will be investigated and resolved in line with UK consumer protection laws, including the Consumer Rights Act 2015.
📬 Contact Information
Store Name: ZoPet
Company Name: Simply French Ltd
Company Number: 05858425
Phone Number: +44 7877414268
Support Email: info@zopet.co.uk
Business Hours: Monday to Friday, 9:00 AM to 6:00 PM
Business Address: Woodside House, 22 Guildown Avenue, Woodside Park, London, N12 7DQ, United Kingdom