At ZoPet, we aim to make your shopping experience smooth, reliable, and worry-free. That’s why we proudly offer FREE shipping on all orders!
📦 Shipping Information
- Shipping Cost: 100% Free – no minimum purchase required
- Processing Time: Orders are processed within 1–3 business days
- Shipping Time: Estimated delivery time is 7–12 business days
- Shipping Areas: We ship only United Kingdom
- Tracking: Once your order ships, you’ll receive a confirmation email with a tracking number to monitor your delivery.
🏡 Address Change
If you made a mistake in your shipping address, please contact us within 12 hours of placing your order.
- After the 12-hour window, we cannot guarantee that the address can be updated.
- Once the order has been shipped, we are unable to make any changes to the delivery address.
📧 Email us at: info@zopet.net for immediate assistance.
❌ Order Cancellation
We understand that sometimes you may change your mind. You can cancel your order within 12 hours of placing it.
- After 12 hours, your order will likely be processed and prepared for shipment, and cancellation will no longer be possible.
- Once shipped, the order cannot be cancelled. However, you may be eligible for a return after receiving the product. Please refer to our Return & Refund Policy for more details.
🔄 Shipping Delays
While we do our best to deliver on time, shipping may occasionally be delayed due to:
- High demand periods (e.g., holidays)
- Weather conditions
- Customs or regional shipping issues
We appreciate your patience and promise to keep you updated in such cases.
Contact Information: