Welcome to ZoPet! These Terms of Service outline the rules and conditions for using our website www.zopet.co.uk and purchasing our products.
By accessing or using our website, you agree to be bound by the terms below. Please read them carefully.
1. Use of the Website
You agree to use this website only for lawful purposes. You must not use it to:
- Violate any laws or regulations
 - Distribute harmful or malicious content
 - Attempt to access private information or accounts without authorization
 
We reserve the right to restrict or terminate your access if you misuse our services.
2. Product Information
We make every effort to display accurate product descriptions, images, and pricing. However:
- Colors may appear slightly different due to monitor settings
 - Availability and pricing may change at any time without notice
 - We reserve the right to correct errors or update information
 
3. Orders and Payments
By placing an order, you agree that:
- All information provided is accurate and complete
 - Payment will be processed at the time of purchase
 - We reserve the right to cancel or refuse any order at our discretion
 
Please refer to our Billing Terms & Conditions for more details.
4. Shipping and Delivery
We offer free shipping on all orders. Delivery times are estimated and may vary due to external factors such as carrier delays or customs processing.
Please review our full Shipping Policy for more information.
5. Returns and Refunds
If you’re not satisfied with your purchase, you may return it under the conditions stated in our Return & Refund Policy.
Returned items must be unused, in original condition, and returned within 14 days of delivery.
6. Intellectual Property
All content on this website—including logos, text, images, and design—is the property of ZoPet and is protected by copyright laws. Unauthorized use or reproduction is strictly prohibited.
7. Limitation of Liability
ZoPet is not liable for:
- Any indirect or incidental damages from using our products or website
 - Losses due to delays, technical errors, or external service issues
 
8. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.
9. Governing Law
These Terms of Service and any disputes or claims arising from your use of our website or products shall be governed by and construed in accordance with the laws of England and Wales.
10. Contact Information
If you have questions or concerns about these Terms, feel free to contact us:
Store Name: Zopet
Company Name: Simply French Ltd
Company Number: 05858425
Phone Number: +44 7877414268
Support Email: info@zopet.co.uk
Business Hours: (Mon To Fri) 9:00 AM To 6:00 PM
Business Address: Woodside House, 22 Guildown Avenue, Woodside Park, London, N12 7DQ, United Kingdom